Terms & Conditions

Terms & Conditions

Welcome to Kuzey Hub’s website. By accessing or purchasing from our online store, you agree to the following terms and conditions. Please read these carefully, as they outline important information regarding our products, your usage of our website, and our policies.

1. General Information

Kuzey Hub is a jewellery brand offering elegant and high-quality jewellery pieces, blending modern style with traditional charm. Our products are available for purchase exclusively through our official website. By using our website, you confirm that you are at least 18 years of age or accessing our website with the permission of a legal guardian.

2. Intellectual Property

All content on the Kuzey Hub website—including designs, product images, text, and graphics—is protected by copyright, trademark, and intellectual property laws. Kuzey Hub’s name, logo, and branding elements are the property of Kuzey Hub and may not be copied, reproduced, or distributed without prior written consent.

3. Product Use Disclaimer

We are committed to crafting jewellery with care and quality. Customers with skin sensitivities or metal allergies are advised to review product materials before purchase. Kuzey Hub will not be held responsible for any allergic reactions or sensitivities as individual responses can vary.

4. Orders and Payment

All orders placed through the Kuzey Hub website are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion. Payments must be made securely through our available payment methods. Additional taxes or charges may apply for international orders.

5. Shipping and Returns

We strive to ship your orders in a timely manner. Please refer to our Shipping & Return Policy page for full details on delivery timelines, return conditions, and refund processes. Return claims must be made within the specified period with valid proof.

6. Limitation of Liability

While we work to ensure accuracy across all product listings and information, we do not guarantee that all content is free from errors. Kuzey Hub will not be liable for any loss, damage, or inconvenience caused by using our website or any of our products.

7. Force Majeure

Kuzey Hub shall not be held responsible for any delay or failure in performance caused by events beyond our control, such as natural disasters, technical failures, or unforeseen interruptions.

8. Governing Law

These Terms & Conditions are governed by and construed under the laws of Pakistan. Any disputes arising shall be resolved in accordance with these laws.

9. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

10. Data Privacy and Protection

We value your privacy. When placing an order, we collect essential information such as your name, contact details, and address to process your purchase. Your data is stored securely and never shared with third parties for marketing purposes without your consent. For more information, please review our Privacy Policy.

11. Changes to Terms & Conditions

Kuzey Hub reserves the right to update these terms at any time. Changes will be posted on this page, and continued use of our site indicates acceptance of the updated terms.

12. Contact Us

If you have any questions or need support, feel free to contact us through the following:

13. Your Satisfaction Matters

Customer satisfaction is our top priority. If you face any issues or need help with your order, we encourage you to reach out through any of the above methods so we can assist you promptly and fairly.